Privacy Policy

Last Updated: October 1, 2026

This Privacy Policy describes how Elite Sound ("Elite Sound," "we," "us," or "our") collects, uses, and protects personal information when you visit www.elite-sound.com, submit information through our website forms, contact us, or use our services.

If you have questions about this Privacy Policy, our privacy practices, or how your information is handled, please contact us:

Email: julio@elite-sound.com
Website: www.elite-sound.com

Depending on how you interact with Elite Sound, we may collect information such as your name, email address, telephone number, event information, billing or payment information, and other information you voluntarily provide when contacting us, requesting information, making a booking, or using our services.

When you visit our website, we may also automatically collect certain technical information, including your IP address, browser type, device information, time zone, cookies, pages visited, search terms, and information about how you interact with our website.

We may use the information we collect to:

• Respond to inquiries and requests for information.
• Communicate with you about your event, booking, or requested services.
• Provide, manage, and improve our services.
• Process payments and fulfill transactions.
• Provide customer support.
• Send service-related communications for which you have provided consent.
• Send promotional or marketing communications only where you have provided the appropriate consent.
• Maintain and improve our website and customer experience.
• Comply with applicable laws and legal requirements.

Elite Sound uses DJ Event Planner, a customer relationship management (CRM) platform, to help manage inquiries, bookings, event information, contracts, communications, and related business activities.

Information you provide to Elite Sound may be stored within our CRM for these purposes.

We may also share relevant event information with vendors or service providers that you specifically identify or authorize to be involved with your event. We do not provide those parties with your personal contact information unless it is necessary and authorized for the services you have requested.

If you voluntarily opt in to receive SMS/text messages from Elite Sound, we may use your mobile telephone number to send messages related to your inquiry, event, booking, services, customer communications, and, where separately authorized, promotional or marketing communications.

We do not sell or share your SMS opt-in data, mobile telephone number, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Your SMS consent is specific to Elite Sound and is not transferable to another business or organization.

Message frequency may vary depending on your interactions with Elite Sound and the services or communications for which you have opted in.

Message and data rates may apply.

You may withdraw your consent to receive SMS messages at any time by replying STOP to an Elite Sound text message.

For assistance, reply HELP to an Elite Sound text message or contact us at julio@elite-sound.com.

Providing consent to receive SMS messages is not a condition of purchasing any goods or services from Elite Sound.

Elite Sound does not sell your personal information.

We may disclose personal information to service providers that help us operate our business, process transactions, manage our customer relationships, provide requested services, or maintain our website and systems.

We may also disclose information when required by applicable law, regulation, legal process, or lawful government request, or when necessary to protect our rights, property, or users.

Mobile telephone numbers, SMS opt-in information, and SMS consent data will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support website analytics.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements, unless you request deletion where applicable by law.

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, please contact us at julio@elite-sound.com.

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, or applicable legal and regulatory requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

If you have a concern or complaint regarding our privacy practices, please contact us at julio@elite-sound.com so that we can review and address your concern.

Last Updated: October 1, 2026

Welcome to Elite Sound. These Terms and Conditions ("Terms") govern your use of www.elite-sound.com and the services provided by Elite Sound.

By using our website or requesting our services, you agree to these Terms.

Elite Sound provides DJ, entertainment, and event-related services.

Submitting an inquiry or request through our website does not guarantee a booking. A booking is confirmed only after the required agreement or contract has been completed and any required deposit or payment has been received.

The Elite Sound SMS Messaging Program allows customers and prospective customers who voluntarily provide consent to receive text messages from Elite Sound.

Messages may include communications regarding inquiries, event planning, booking confirmations, appointment or event-related updates, customer service, and other service-related communications for which you have provided consent.

Where applicable, promotional or marketing messages will only be sent where the appropriate consent has been separately provided.

By checking the SMS consent checkbox on an Elite Sound website form, you expressly consent to receive recurring SMS messages from Elite Sound at the mobile number you provide.

Providing a telephone number alone does not constitute consent to receive SMS messages.

Message frequency varies depending on your interactions with Elite Sound, your event, your booking status, and the communications for which you have opted in.

Message and data rates may apply.

You may opt out of Elite Sound SMS messages at any time by replying STOP to any Elite Sound text message.

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from Elite Sound unless you subsequently opt in again.

For help with Elite Sound SMS messages, reply HELP to any Elite Sound text message or contact:

Email: julio@elite-sound.com

Carriers are not liable for any delayed or undelivered messages.

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services from Elite Sound.

You may submit an inquiry or request services without consenting to receive SMS messages.

Elite Sound respects your privacy.

For information about how Elite Sound collects, uses, stores, and protects personal information, please review our Privacy Policy.

We do not sell or share your SMS opt-in data, mobile telephone number, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

SMS consent provided to Elite Sound is specific to Elite Sound and is not transferable to another business or organization.

Elite Sound strives to maintain professional standards for all events and services. However, Elite Sound is not responsible for technical failures, carrier network delays, internet or telecommunications disruptions, or other circumstances outside of our reasonable control.

Elite Sound may update these Terms from time to time to reflect changes to our services, business practices, technology, or applicable legal and regulatory requirements.

Updated Terms will be posted on this page with a revised "Last Updated" date.

If you have questions regarding these Terms or the Elite Sound SMS Messaging Program, please contact:

Elite Sound
Email: julio@elite-sound.com
Website: www.elite-sound.com